Expert Management for Residential Developments
Comprehensive Block Lettings Services
At Francis Louis, we specialise in managing block lettings across Exeter. Our tailored services ensure high occupancy rates, tenant satisfaction, and smooth property operations.
Our Services Include:
- Strategic marketing to maximise occupancy
- Professional tenant sourcing and vetting
- Ongoing property management and maintenance
- Rent collection and financial reporting
- Compliance with all legal and safety regulations
Why Choose Francis Louis?
With years of experience in the Exeter property market, our team provides a seamless and stress-free block letting experience for landlords, developers, and tenants alike.
Specialist Block Lettings in Exeter
Managing residential blocks is about more than just maintenance—it’s about delivering outstanding service to owners and residents alike, ensuring properties are cared for, tenants are happy, and investments are maximized.
At Francis Louis, we take a proactive approach, handling the complexities so you don’t have to.
- Clear communication – Keeping you informed at every stage
- Tailored solutions – Custom services to meet your block’s unique needs
- Proactive maintenance – Protecting property value and minimizing costs
"We treat every block we manage as if it were our own, because we know the difference that care and attention make."
Your Property, Professionally Managed
We offer full-service block management that ensures buildings are safe, compliant, and running efficiently.
Proactive Maintenance
- Regular inspections and preventative upkeep to minimize costly repairs
- In-house maintenance team for swift responses and efficient resolutions
- Access to trusted local contractors for competitive quotes and high-quality work
Financial Transparency
- Service charge management, detailed budgets, and clear expense tracking
- Regular financial reports keep owners informed and in control
Compliance & Safety
- Full oversight of legal and safety requirements, from fire safety checks to insurance
- Dedicated team ensuring all regulatory standards are met
"When your property is managed well, it’s not just maintained—it thrives."
In-House Property Care
A well-maintained building isn’t just about fixing issues—it’s about preventing them. Our dedicated in-house maintenance team, led by experienced tradespeople, ensures fast, high-quality repairs and ongoing property care.
What We Offer
- Fast responses to tenant maintenance requests
- Preventative inspections to reduce long-term costs
- Clear and transparent reporting through our Property Portal
Specialist Services
- Plumbing, electrical work, and general repairs
- End-of-tenancy cleaning
- Gas and electrical safety checks
- Fire risk assessments and compliance
24/7 Emergency Call-Out Service
- No hidden fees or inflated contractor charges
- Quick resolutions to urgent maintenance issues
- Improved tenant satisfaction, reducing void periods
Expertly Let, Fully Managed, and Always Compliant
Our track record in filling and managing blocks is second to none. Whether pre-letting developments before completion or managing fully occupied buildings, we ensure record-breaking rents and minimal void periods.
Track Record in Letting & Management
- Securing tenants early, even before completion
- Achieving market-leading rents with minimal voids
- Trusted by developers to maximize investment returns
We don’t just let blocks—we make them perform at their best.
- Dedicated Block Management Team
- 24-hour tenant support and quick dispute resolution
- Dedicated property managers for every block
- Fast response times and high service levels
Transforming Challenges into Success
A central Exeter block came to us with frustrated owners due to escalating costs and delayed repairs. Within six months, we:
- Implemented a proactive maintenance plan
- Reduced service charge costs by 20%
- Improved tenant satisfaction and reduced complaints
"Francis Louis turned things around for our block. They brought clarity to our finances, handled repairs quickly, and made the process stress-free."
Clear and Transparent Fees
We offer flexible service packages to meet the needs of different block owners.
- Tenant Find - 6% plus VAT of annual rent
- Tenant Find Plus - 7.5% plus VAT of annual rent
- Full Management -8.5% plus VAT of annual rent in addition to the tenant find fee
Additional Fees:
- Tenancy Extension / Renewal Service Fee: £250 plus VAT
- Change of Sharer Fee: £125 plus VAT
- Attending Legal Proceedings (Per Hour plus travel): £200 plus VAT
- Deposit Transfer / Mid-Term Transfer: £100 plus VAT
- HMO Licence Application: £250 plus VAT (excludes licence cost and documentation)
- Inventory Preparation: Subject to Quotation
- Inventory Check-In / Check-Out: Subject to Quotation
- Energy Performance Certificate: Subject to Quotation
- Gas Safety Record: Subject to Quotation
- Portable Appliance Test: Subject to Quotation
- Electrical Condition Inspection Report: Subject to Quotation
- Legionella Risk Assessment: Subject to Quotation
- Service of Notices: £75 plus VAT
- Deposit Negotiation Fee: £149 plus VAT
Our Commitment to you
Every client deserves trust, care, and excellence. At Francis Louis, we ensure landlords and vendors feel valued, supported, and in the best hands.
~Adam Friend, Director
